Our training methodology is principle-based inside-out leadership (knowing self-first; being self-aware and authentic).

We work with leaders who want to understand every team member's needs.

As a leader, they have:

  • Many people depend on them for different needs;

  • Direct reports they identify with and others that are more of a challenge;

  • Pressure to deliver results.

Inside out diagram.png





The following are a series of workshops created for future, new and existing leaders to assist them with some of the challenges they may face in their leadership journey.

  • Each workshop is based on behaviour and builds on each other. Using the training and the information from the PDA (Personal Development Analysis), delegates can identify their preferred behavioural styles and learn how to modify their behaviour when communicating with others.

  • We will customize all activities and scenarios to the audience participating in the session.

  • We will provide appropriate scenarios and information for the various levels or participants.

  • We can extract stand-alone workshops and courses from the Leadership Development Program when required.

  • We can create a series of workshops, or you can select a module from the library.

  • All participants receive a pre-read to encourage the session to be as hands-on and practical as possible.

  • All participants will receive a certificate for each module and a final certificate on completion of all modules.

OUR MOST POPULAR MODULES - we can customize modules for your specific needs



Each participant completes a PDA behavioural assessment - (Personal Development Analysis) – if you have recently completed a DISC-based behavioural assessment, we can use this information as the foundation.

Understanding Self and Others:

This module teaches them the theory of behaviour, focusing on:

  • Effective Communication

  • Strengths and Development Areas

  • How to Modify Behaviour

  • Identifying Communication Styles in Others

  • Motivations

Participants will develop a Personal Action Plan to assist in their development plans.

This post-training learning for the day will reinforce personal goals, drive self-directed learning after the training, and reinforce behavioural development areas.


Prioritization and Time Management:

This module focuses on:

  • coping strategies to assist leaders in managing their time more effectively and prioritizing their tasks.

  • Participants are encouraged to practice prioritizing during the workshop and take away a practical application that they can implement.

  • We use the Priority Matrix to help structure their tasks.


Delegation and Empowerment

This module focuses on:

  • Delegating more effectively

  • Developing action plans to recognize and address barriers to effective delegation.

  • Participants use the prioritization points from the previous module to assist with delegating tasks.


Building Relationships

Using the learning from the Communication module, this focuses on:

  • How to identify different behavioural styles to yours.

  • Tips and techniques on modifying your preferred approach to provide team members with the leadership style they may need/ prefer.

  • Understand your role in motivating team members and tips to support you.


Coaching as a Manager and Difficult Conversations

Using the learning from the Communication module, this focuses on:

  • Effective communication using the coaching conversation.

  • How to have a difficult conversation.

  • The gift of open and honest feedback.

  • We provide tips on recognizing the person's communication style and adapting to a difficult conversation.

Recognizing the Paths to Change

This module focuses on:

  • Understand how people respond to change and why resilience is critical in today's world of work.

  • Change is inevitable; how we respond and manage it determines how we successfully and continually transition people through it.

  • Change can be complex, but with exemplary leadership, people will feel engaged and involved in initiating, supporting, leading, achieving, and thriving in an environment of continuous change.

  • We provide strategies using individual behaviours on how they are most likely to behave during times of change, recognize that in themselves, and support others struggling with change.

  • We use the Four Rooms of Change methodology in this module. 

Resilience and Why it Matters

This module focuses on:

  • Examine the factors that underlie personal resilience.

  • Identify and discuss ways to build individual and team resilience.

  • How to build resilience to adapt and respond to ongoing change.

  • We build on Recognizing Paths to Change in this module. 


Capitalizing on your Competencies

This module focuses on:

  • Highlight competencies that are natural strengths.

  • Highlight competencies that may take more energy to complete.


Communicating Expectations - Accountability

This module focuses on:

  • How to keep your teams accountable.

  • Recognizing Above and Below the Line thinking.

  • What is your Accountability style?

  • "Leadership styles" and how to hold others accountable - 'wait & see' vs' coerce & compel.'

We use the Steps to Accountability methodology in this module. 

We reference information from the PDA assessment to help them understand how to leverage their strengths and identify weaknesses when keeping teams accountable.

Problem Solving and Decision Making

This module focuses on:

  • Introducing Decision-Making Styles (DMS), based on PDA principles, and the strengths of each style.

  • Exploring different preferences for gathering information for decisions.

  • Identifying different biases and how they will influence decision-making.

  • Exploring the impact of how we filter information.

We reference information from the PDA assessment to help them recognize how their behaviours impact their problem-solving and decision-making.


Using the learning from the Communication module, this focuses on:

  • Identify team members that recognize the worst-case scenarios and their impact on the rest of the team.

  • Recognizing that they may not be comfortable communicating openly and could engage in back-room conversations, side-texting in Zoom calls, etc.

  • It recognizes when to listen to a pessimist and helps them move forward.


Performance Evaluation

This module focuses on:

  • How to set goals and objectives with your team.

  • Communicating expectations.

  • Identify factors that contribute to performance.

  • Identify gaps and training opportunities with team members to improve performance.


Managing and Avoiding Negative Conflict

This module focuses on:

  • Recognizing the difference between good vs negative conflict.

  • Practise recognizing a simple concept (direct/non-confrontational) using an inside-out approach.

  • Empower You to recognize the different behavioural tendencies of others.

  • Develop strategies to support each other and prevent ‘negative conflict’.

  • Putting them to action in relevant scenarios.

Transitioning from TeamMate to the Manager

This module focuses on:

  • Understanding your leadership style.

  • How to speed read your team (if they have not done the PDA) or if they have done the PDA we analyze the Group Team Reports.

  • How to modify your communication style to communicate more effectively with your team.

  • Establishing trust through Psychological Safety to avoid "negative conflict" through open communication. - Either in this workshop or as another workshop - "Avoiding and Managing Negative Conflict"

  • 5. Apply the learning from previous modules (if relevant) eg:

    • recognizing the people respond to change differently and how to support and encourage them through the change.

    • apply accountability steps to practical scenarios

    • revisiting biases and what the team may be experiencing

Emotional Intelligence:

This module focuses on:

  • How well do people understand and manage their own emotions?

  • How leaders apply emotional intelligence to engage others and understand the impact of behaviour and feelings on others.

  • How do they use this knowledge to manage relationships?

Each participant completes an Emotional Intelligence assessment

We use the information from their Emotional Intelligence assessments to guide them during this module.

It is a more personal and reflective module.